CREATING OF AUTOSERVICE ENTERPRISES FUNCTIONAL MODEL

ABSTRACT

Tarandushka L.A. Creating of autoservice enterprises functional model. Visnyk National Transport University. Series «Technical sciences». Scientific and Technical Collection. - Kyiv: National Transport University, 2020. - Issue 1 (46).

This article analyzes the latest trends in the transport industry and information technology. Functional model of auto-service enterprise (ASE) has been constructed, which together with its parametric and morphological description gives an opportunity to evaluate internal and external factors that affect the quality of services performed and to identify options for improving the properties of the enterprise. The process of ASE functioning was divided into 8 levels, each of which has a specific purpose. Levels A, C, E, G are responsible for executing subprocesses and B, D, F, H for improving them. In the main process, the following main subprocesses were identified: “Planning and maintenance of the activity of the ASE”, “Ensuring the implementation of technological processes”, “Control over the activity of the ASE”, “Optimization of the activity of the ASE on the basis of the intellectual system”. In addition, for all subprocesses the moments of bilateral influence of the environment and the processes of operation of the ASE are defined. The connection between these subprocesses and the external environment is provided by external and internal energy, mass and information flows that form the database of input and output data. Each subprocess can be improved by correcting the data after analyzing the constraints. Improvement of subprocesses is based on optimization methods and models, including models of inventory management with limited storage capacity. The use of intelligent process control systems and decision support systems is envisaged.

On the basis of the proposed functional model and its description, it becomes possible to carry out a mathematical description of ASE main operation subprocesses, to develop algorithms of software modules for automated control over the production process of car services and their improvement, which will be included in the integrated quality management system.

KEYWORDS: AUTOSERVICE ENTERPRISE, FUNCTIONAL MODEL, PRODUCTION PROCESS, QUALITY.

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AUTHOR

Tarandushka Lyudmila Anatolivna, Ph.D., associate professor Cherkasy State Technological University, head of vehicles and technologies for their exploitation department, e-mail: tarandushkal@ukr.net, tel. +380664286503, Ukraine, 18006, Cherkasy, br Shevchenko, 333, of. 206, orcid.org/ 0000-0002-1410-9088.

REVIEWER

Sytnyk ОЮ., Doctor of Technical Sciences, Professor, Cherkasy State Technological University, Head of Electrical Systems Department, Cherkasy, Ukraine.

Sakhno V. P., Doctor of Technical Sciences, Professor, National Transport University, Head of Automobiles Department, Kyiv, Ukraine.

Article language: Ukrainian

Open Access: http://publications.ntu.edu.ua/visnyk/46/333.pdf

Print date: 15.04.2020

Online publication date: 27.10.2020

 

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