IDENTIFICATION OF MODERN PROBLEMS OF LOGISTICS SERVICE IN UKRAINE

ABSTRACT

Sevostianova A.V., Novikova A.S. Identification of modern problems of logistics services in Ukraine. Visnyk of the National Transport University. Series «Economic sciences». Scientific and Technical Collection. - K.: NTU, 2021. - Issue 2 (49).

The article is devoted to the identification of modern problems of logistics services in Ukraine. The article presents a number of factors that hinder the development of logistics services at domestic enterprises. It should be noted that logistics services are a process of creating benefits for the company.

The object of research is logistics service processes.

The purpose of the work is to investigate the main problems of logistics services of domestic enterprises.

Research method - analysis and synthesis.

For domestic enterprises, the introduction of efficient logistics services can be a significant competitive advantage. This is due to the fact that Ukrainian companies only indirectly address the issue of logistics services. Nevertheless, modern consumers are now paying more and more attention to the level of service, based on the experience of work with foreign companies that have a fairly high level of service. Therefore, before improving logistics services in enterprises, it is necessary to identify existing problems at the global and local levels. Global problems are problems of service at the state level, caused by the low level of the economy, ultra-rapid globalization, backwardness from the giant countries. Local problems are problems of logistics services at the level of the enterprise or branch, which are formed as a result of uneven distribution of profit, inefficient regulatory framework, lack of qualified personnel. This issue is covered in this article.

The obtained results can be used in the improvement of logistics services at domestic enterprises.KEY WORDS: LOGISTICS SERVICE, LOGISTICS SERVICES, CONSUMER, LEVEL OF SERVICE.

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AUTHOR

Sevostianova A., National Transport University, Teacher Assistant of the Department of Transport Law and Logistics, e-mail: sevostianova1607@gmail.com, phone +380936834028, Ukraine, 01010, Kyiv, st. Omelnovich-Pavlenko 1.

Novikova A., National Transport University, student, nastya.310398@ukr.net, phone +30958702269, Ukraine, 01010, Kyiv, st. Omelnovich-Pavlenko 1.

REVIEWER

Danchenko O.B., Doctor of Tenic Sciences, Associate Professor, Professor of the Department of Computer Science and Systems Analysis, Cherkasy State Technical University, Cherkasy, Ukraine

Khrutba V.O., Doctor of Tenic Sciences, Professor, Head of the Department of Ecology and Life Safety, National Transport University, Kyiv, Ukraine

Article language: Ukrainian

Open Access: http://publications.ntu.edu.ua/visnyk/49/142-149.pdf

Print date: 15.03.2021

Online publication date: 05.04.2021

 

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